Frequently Asked Questions
I'm having trouble with the website. Can I place and order over the phone?
Yes! We know some customers may have trouble with our online system but, you can always place an order by texting or calling us directly at (424) 252-3667!
What is Lunch Bunch?
Lunch Bunch is a meal-delivery service created specifically for busy parents who know the challenge of providing healthy and fun meals for their kids on a tight schedule. With Lunch Bunch we aim to take the pressure off for families while creating unique, healthy, and fun foods that kids will enjoy!
Is Lunch Bunch be available in my area?
Do the meals need to be re-heated?
Our meals were designed to be eaten at room temperature. We recommend letting the meals sit, covered, at room temperature for 30 minutes before your little ones dig in!
How does Lunch Bunch delivery work?
Meals will be delivered to your door once or twice a week depending on the size of your plan. 3-meal plans will receive deliveries on Sunday while plans with 5+ weekly meals will receive deliveries on Sunday and Wednesday evenings. The meals are kept in temperature controlled bags, and customers will receive notifications so they are aware that the meals are on the way! Routes are optimized to minimize our carbon footprint.
Is Lunch Bunch healthy?
Lunch Bunch is based upon the philosophy that when food is made fun, excitement can override the picky eater instincts. We believe that sneaking nutritious fruits and veggies to imagination-stimulating designs and flavors can be the most effective way to get kids to bring home an empty lunch box, with the peace of mind that the fruits and veggies were not tossed. Working with our team of nutritionists, chefs, and local food suppliers, we take special care to know exactly what goes into Lunch Bunch meals and create healthy, balanced, and delicious menu options for kids.
How does Lunch Bunch make sure meals are safe for my child?
Lunch Bunch takes every possible measure to ensure that the food that arrives on your doorstep is safe. We have strict ingredient sourcing protocols, HACCP software, a food safety consultant, and a team of highly experienced chefs with numerous food safety certifications.
How does Lunch Bunch make sure the menu is right for my child?
We understand that kids’ nutritional needs are constantly evolving from toddlerhood all the way through adolescence. That’s why we work with pediatric nutritionists to ensure that we have a wide range of meals on our menu, appropriate for your child no matter what age they are. Tell us their age and let us know about any dietary restrictions they may have and we’ll do the rest!
What age groups is Lunch Bunch for?
While Lunch Bunch can be enjoyed by all (and many adults have admitted to “borrowing” their childrens’ LB meals), we design the meals specifically for kids ages 3-10. We will likely expand these age categories in the future.
Are ingredients locally sourced?
Yes! We always work with local food producers to make sure that all of our ingredients are local and at maximum freshness before being prepared.
Where is Lunch Bunch made?
Lunch Bunch meals are prepared fresh and packed just for you at our facility in North Hollywood, CA.
How long do meals last in the refrigerator?
Lunch Bunch meals are designed to stay fresh in the refrigerator 3-5 days.
How long will it take to receive my order? How late can I customize my menu items?
Lunch Bunch subscriptions can be started and menu changes to existing orders can be submitted until midnight on the Wednesdays before Sunday deliveries. After that point, orders are confirmed and the payment method you have on file will be charged for the week. If you need to skip a week, please reach out to us at firstname.lastname@example.org!
What do you offer for people with dietary restrictions?
We take your child's specific dietary needs very seriously and work with our chefs and nutritionists to provide a variety of meals appropriate for any child's needs. Simply let us know when subscribing and we will make sure to let you know what foods make the most sense for you!
What sustainability measures does Lunch Bunch take?
Sustainability and preserving/bettering the environment for our kiddos is top of mind for Lunch Bunch. From sourcing and packaging to route optimization, we attempt to minimize our carbon footprint and maximize circularity. For instance, customers are encouraged to leave out their bags and ice packs out for pick up and our packaging is compostable!
What do I do with the ice packs?
We are currently transitioning our ice packs to a drain safe product. If ice packs are marked ULINE, these are reusable, and if you choose, you may leave them out for our Lunch Bunch drivers, and they will be picked up, sanitized, and put back into circulation. If you would like to dispose of them, please throw them in regular trash. If ice packs are marked drain safe, you may leave them out for pick up, or if you would like to dispose of them, cut them open, wash contents down sink drain, and recycle plastic casing.